Articles on: Attending an event

Why am I getting an offline message?

The being offline message may appear in the following situations:

You lost internet connection
--> Restart your router

You had your session open in another tab, browser or device and you closed it, making the current session as offline
--> If it happened to you, just reload the browser/page

You are connecting through a corporate network or VPN which is preventing the access to our services.
--> Please try turning off the VPN or firewall! If not possible, connect through a private device. If the error persists, please contact your IT department to enable the correct accesses. You can provide your IT this Link: What to do when experiencing firewall issues?

Updated on: 19/08/2021

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