• How can I add a co-host to my event?

  You can add hosts in two ways: Promoting any user inside the event as a host Add a guest user in your event with the HOST role (check here how to configure the guest access) All the hosts of the event will have the same rights as the owner of the event, so be sure to give the rights only to the correct user. Hosts will also have access to the cockpit, however in order for them to have access, they need to login with their emaPopular

• How to customize your event map or layout?

  Please view the following explainer video to learn how to upload your personal event map for your event. The preferred size for the custom event map is: SVG: The size is irrelevant although in the editor it will limit to 1920x1080 but then once it is rendered it will scale to any size. Please be careful with SVGs that go beyond the viewBox PNG/JPEG: In general the file adjusts itself. However, we recommend a maximum width of 3000px. Please export an optimized version of the images (most proPopular

• How to customize the Look & Feel of your event?

  In Veertly, we are all about customization! We want you to have the event that you want and as you wish it to look like. That is why we allow you to change nearly all colors and logo of your event. You can customize the look and feel of your event in the cockpit on the “Look & Feel” section. Once you change any of the colors, they are automatically changed live on the event.  When coloring your event, make sure, that all buttons are still visible and good to see. youtube Explainer vSome readers

• What is Backdoor Access?

  In order to have a great event, preparation is a must! That’s why we want to allow you to enter your event before others and start preparing the stages for your attendees. On the top right of your cockpit page, you have an “ENTER EVENT” button that will allow you to enter it even if it is not live yet. After clicking on it you will see two backdoor access links: The backdoor access link with code sSome readers

• What can be seen on the Dashboard?

  Analytics are essential to improve every event, and that’s why we want to provide you with all the information that you can retrieve about your event. On the dashboard tab you can see: How many users are online. How many minutes all your participants have spent online inside your event. Here you can also get a detailed report of all the sessions of your attendees (which areas of the event they have been and how much time they spent there, in an anonymised way). Which rooms were more populSome readers

• How to manage the guest list?

  You can control exactly who has access to your event and revoke their access at any time. You can manage all your guests on the Access Control tab of your cockpit page. In this area you can: Add or edit guests Import new guests from a .csv file Allow or revoke access to guests Send invite personal links Export list of guests to a .csv file For each guest, you can also set their Tags and Roles. Tags are used to limit the access to Rooms and (soon) on the manage attendees features. RoleSome readers

• How to add a registration form?

  If you want to add a RSVP form on your event page, you can do it in case you have the guest list access mode enabled. Enable this mode in the cockpit and you will see a section to activate the registration form and configure each field. Once a user registers for an event, they will be automatically added to the guest list of the event and you can then approve their guest access. On the RSVP section, you also have the possibility to configure the email template that is sent whenever someone regSome readers

• How to control access to an event?

  You can configure the access to your event directly in the cockpit. There are three different modes: Free access: your event is free and publicly accessible to everybody. On the event page the “Join event now” button will allow anyone to enter your event Password protected: you will specify a common password for all attendees. On the event page the “Join event now” button will forward the attendees to a password prompt and if the password is correct, users will be able to enterSome readers

• How to duplicate an event?

  You can duplicate your event in the cockpit by clicking on duplicate event on the top right of your event page. Duplicating an event needs to be allowed for your event, otherwise the button will not be visible, so if you do not see the Duplicate Event button, contact Support. When you duplicate an event, you need to provide the new url of your new event. Once you click duplicate, a new event is created with exactly the same information as the original one: Event details (title, dates, descFew readers

• How to configure event settings?

  On the “Configuration” tab of your cockpit event, you can configure several parameters: Rooms creation by attendees: Define if your attendees are allowed to create rooms or if this is only available for the hosts. If this is disabled, you can still allow your hosts to create rooms in a single category by enabling it in the category itself. Allow creation of polls: Same as the rooms, you can allow or deny the creation of polls by your attendees. View previous polls: If you wantFew readers

• What is the maximum duration of recordings?

  The maximum duration of recordings are six hours. If enabled, recordings can be initiated by any host of the event. To download the recordings you need to have access to the cockpit. In the tab "Recordings" you can download them directly. You will also get the following information: how long the recording was which attendees got recorded which room got recordedFew readers

• How to create an event map?

  You can set up and draw your own clickable custom event map. Please see how in the following video:Few readers

• How to create new tags?

  To create a new Tag you need to have access to the event cockpit. On the left side you see the field "Tags". There you can create a new Tag for your attendees. When you created a new tag you can choose to: display on the user profile display on users' list (the attendee list in your event) display on room dialog (when you open a room) If you want to know how to limitFew readers

• How to check list of attendees?

  In the cockpit, you can see all users that have attended the event on the Attendees section. Please note that this list only contains the emails that have been marked as public. Please note as well that if a user connects several times as a guest, they can be shown multiple times in this list. You are able to export your attendee-list as a .csv-file which you can open with excel or other table-tools.Few readers

• How to change the font of your event?

  It is possible to change the font of your event! You can see how quickly in the following video:Few readers

• How to configure an SSO domain and login?

  Check the following video to learn more about SSO domain configuration and log in. The video shows how your attendees and customers will view it.Few readers

• How to hide the attendees list on the main stage?

  You can hide the attendees list of your main stage if you prefer. To learn how check out the following video:Few readers

• How to create an SSO domain as a white-label partner?

  If you are a white-label partner and own an instance of Veertly you can create an SSO domain. Watch the following video to learn more about our singe-sign-on feature:Few readers

• How to integrate 3rd party tools in the polls area?

  This feature allows you to incorporate not only Veertly polls but also other 3rd party tools like Dead Simple Chat or Slido for example. You can find the option in the cockpit under Configuration: Please see more about it in the following video:Few readers

• How to configure the login methods?

  You can choose which login methods can be available in your event. We are showcasing how you can change and configure which buttons will appear on the sign-in page of your event in the following video:Few readers

• How to share an SSO direct link?

  If you are an admin of a single sign-on domain, you can redirect your attendees directly to your event by using a specific link. Watch the following video to find out how this can be done:Few readers

• How to customize the registration form?

  In a registration form, you can now add new fields, order them, hide them in an advanced profile section or remove the default ones.In the following video, we are showcasing to you this feature which allows organizers to fully customize which information they want to have their attendees filling in when entering an event:Few readers

• How does the backdoor access link for authorized guests work?

  Another way of entering via the backdoor is through the access link for authorized guests. An authorised guest with this backdoor access link can enter the event with their email. Please see how it works in the following video:Few readers

• How to change the icons on the navigation bar?

  You can change the icons shown on the navigation bar from a pre-selected list of icons. Please see how in the following video:Few readers

• How to manage your icons as a white-label owner?

  You can add, remove or disable the icons available on your own instance. Please see how to do so in the following video:Few readers