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• [Rooms] Which apps can be added in a room?

  You can add any web app that can be embeddable on a web page in a Veertly room. A list of apps that we have already tested can be found here, but surely there are many more you can use! Just share with us which ones you would like to see added to this list! Check out this article about how to embed a Miro whiteboard.Very popular

• [Host] How can I add a co-host to my event?

  You can add hosts in two ways: Promoting any user inside the event as a host Add a guest user in your event with the HOST role (check here how to configure the guest access) All the hosts of the event will have the same rights as the owner of the event, so be sure to give the rights only to the correct user. Hosts will also have access to the cockpit, however in order for them to have access, they need to login with their emaVery popular

• [Main Stage] How to configure the main stage?

  The main stage of your event can have one of three different modes: Video conference: a video call where participants can actively interact with each other. This mode is recommended for smaller events of less than 20 people. Live stream: all attendees will watch a live stream which is showing the show. Speakers and hosts usually are in a different space (that we call backstage) which is then presented on the main stage via this broadcast mode. __This mode is recommended for larVery popular

• What is the white-label model?

  We differentiate between a white-label solution and customization of the event. Every event host can customize... the look and feel of the event itself by changing the colors and uploading a logo the URL of the event (e.g. app.veertly.com/v/YOUR_URL) -> See more information about the customization options here. But the **white-lVery popular

• How can I integrate Zoom meetings in Veertly?

  This can be done in two ways, please check our easy tutorial to find out how:Very popular

• [Rooms] How can I add an app?

  To add a new app to your Veertly event, simply click “Create room” or edit an existing room and click on “+ Advanced configuration”. In this expanded pane, click on the button “Add app”. A new window appears and offers you two fields: App Name: Enter the name which should be displayed to other attendees. App URL: Enter the URL of the application that you would like to embed. Please note that if available, you need to use the URL that allows embedding the app. If you are a pro user, you cPopular

• [Rooms] How do I configure a website to be embeddable in an app?

  In order to allow the integration of a website in a room app, the site that is being added as a web app needs to allow the embedding by the Veertly platform. This is achievable through the headers provided by the respective website. Before allowing a webpage to be embeddable on an iframe, browsers check the headers the respective website provides. If it denies the embedding, the browser refuses to connect and an error is shown in Veertly. To solve this issue, **the following header must be retuPopular

• Do you have a solution for selling tickets?

  We do not support the selling of tickets directly from the Veertly platform, but you can use any 3rd party system. We do have an API that allows the registration of new guests inside an event, so it can be used to integrate with this third party system. Another alternative is to add a registration page in your event page and provide your attendees with a PayPal link for them to pay for the ticket, then you can manually allow them to enter the event. ${youtube}[Veertly API explainerPopular

• [Access Control] How to control access to an event?

  You can configure the access to your event directly in the cockpit. There are three different modes: Free access: your event is free and publicly accessible to everybody. On the event page the “Join event now” button will allow anyone to enter your event Password protected: you will specify a common password for all attendees. On the event page the “Join event now” button will forward the attendees to a password prompt and if the password is correct, users will be able to enterPopular

• [Look&Feel] How to customize the Look & Feel of your event?

  In Veertly, we are all about customization! We want you to have the event that you want and as you wish it to look like. That is why we allow you to change nearly all colors and logo of your event. You can customize the look and feel of your event in the cockpit on the “Look & Feel” section. Once you change any of the colors, they are automatically changed live on the event.Popular

• [Main Stage] How to configure a live stream?

  In a live stream all attendees will watch a live stream which is showing the show. Speakers and hosts usually are in a different space (that we call backstage) which is then presented on the main stage via this broadcast mode. This mode is recommended for larger events. To configure the livestream, you need to go to the Main Stage section in the cockpit. For more details and step-by-step instructions, check out this article.Popular

• How to embed Miro in Veertly?

  Veertly is a highly customizable platform for online events. In every break-out room, you can embed different applications. One popular tool that hosts of workshops and events love to embed is the digital whiteboard Miro. Here is the step-by-step guide on how to embed Miro in your Veertly online event: Option 1: Open your Miro board and click on the button "export this board" Select "Some readers

• [Backdoor] What is Backdoor Access?

  In order to have a great event, preparation is a must! That’s why we want to allow you to enter your event before others and start preparing the stages for your attendees. On the top right of your cockpit page, you have a “Backdoor access” button that will allow you to enter it even if it is not live yet. This link can also be shared with other attendees so that you can prepare the event together. This is a unique link for your event, so if you want to reset it, feel free to click the resetSome readers

• [Lobby] How to update lobby details?

  The lobby page of the event can be updated at any time during the event. The lobby content is exactly the same as the description you have defined in your event page, therefore in order to update it you can simply edit your event details. Check for more information on how to edit it below.Some readers

• How to customize your event map or layout?

  Please view this explainer video to learn how to upload your personal event map for your event. The preferred size for the custom event map is: SVG: The size is irrelevant although in the editor it will limit to 1920x1080 but then once it is rendered it will scale to any size. Please be careful with SVGs that go beyond the viewBox PNG/JPEG: In general the file adjusts itself. However, we recommend a maximum width of 3000px. Please export an optimized version of the images (most programs havSome readers

• [API] How to use the Veertly API?

  We have developed an REST API that supports two methods: Create a new event Add a guest to an event The API method that creates a new event needs to be authorized by Veertly, so if you would like to automatically create new events from your application, just contact us and we will analyze your request. The other API method that adds a guest to an event is available to any owner or host. You can access the API section of Veertly by clicking on your profile in the cockpit. This area has aSome readers

• [Rooms] How can I create categories?

  Similar to the rooms, you can create a category by being in the rooms area and click the “Create category” button via the settings menu on the top of the rooms pane. When creating a room, you can set: Title of the category, which can be shown on the label of the category Category URL, in case you want to have a custom url for the rooms inside this category Attendees can create rooms insSome readers

• Are subtitles or multi-language streaming/simultaneous translations possible?

  Our standard video tool does not offer subtitles at this time, but you can embed on our platform other videos tools that do like YouTube streams, Zoom or Powerpoint Live. Please see below the different options: Simultaneous live translation: Interprefy is the world’s leading cloud-based remote simultaneous interpretation technology. Interprefy can easily embedded into Veertly. Request more information [here](https://webforms.pipedrive.com/f/pBpCEnAlTmuMydObRrBXqRKurlN7Pc3c7WXf0HSDvj6YSome readers

• How to present sponsors on the Veertly event platform?

  Veertly offers a wide variety of ways to nicely present event sponsors: Show sponsor logos in the lobby Through a Virtual Booth: Give your partners a space to present themselves Send broadcast messages to thank sponsors Add a sponsor banner as an overlay on livestream Embed a sponsor logo in the overall event logo See more details and screenshots here: Blog Article Sponsor Examples: ![](htSome readers

• [Rooms] How do I create a room?

  In order to create a room, you need to be inside your event (you can use the backdoor access if the event is not live yet). From the Rooms tab, you have the option to create any number of rooms. After clicking the "create room" button you will be prompted to fill out its name and add a description if you'd like. If you previously created categories for your rooms you can then choose to which it belongs to. When creating a room, you can set: Name of the room **Description of the eventSome readers

• How can I create a Veertly event?

  You can create your event here. You can configure the title, website, dates, banner and description of your event. Please note that in order to add a banner, it needs to be in the ratio 600 x 337 pixels. If you want, you can also add a 2nd banner at the bottom of your description taking the full width of the description; just add the url of that banner in the last field. This url needs to be the direct url to the image and publicly accessible. ${youSome readers

• [Access Control] How to manage the guest list?

  You can control exactly who has access to your event and revoke their access at any time. You can manage all your guests on the Access Control tab of your cockpit page. In this area you can: Add or edit guests Import new guests from a .csv file Allow or revoke access to guests Send invite personal links Export list of guests to a .csv file For each guest, you can also set their Tags and Roles. Tags are used to limit the access to Rooms and (soon) on the manage attendees features. RoleSome readers

• [Broadcasts] Why send broadcast messages?

  Sending broadcast messages to your attendees can be a very good way to drive actions from your audience. You can for example define a welcome message, inform about activities going on in other places, promote your sponsors, forward your attendees to other locations of the event like a specific room or networking area, etc. You can do that by creating a message in the broadcast section of the navigation bar. Please check the videos below for more clarification and tips. Some key features availSome readers

• [Polls] How to configure polls?

  Similar to the networking area, you can also replace the default Veertly’s polls functionalities with a 3rd party solution. For that, you can set the URL of your desired system in the cockpit under the configuration tab. You can also see how here: For more solutions to enrich your event with polls and Q&A solutions, check our list of appsFew readers

• How to record video calls?

  Please check our easy video tutorial to see how:Few readers

• [Access Control] How to add a registration form?

  If you want to add a RSVP form on your event page, you can do it in case you have the guest list access mode enabled. Enable this mode in the cockpit and you will see a section to activate the registration form and configure each field. Once a user registers for an event, they will be automatically added to the guest list of the event and you can then approve their guest access. On the RSVP section, you also have the possibility to configure the email template that is sent whenever someone regFew readers

• Do you offer support?

  Yes, we offer the following support levels: Tech support: Reacting on messages in the chat and on our Crisp regarding technical issues, e.g. firewall, mic and camera access, using the wrong browser, supporting with moving and shuffling people across the different event areas. Production support / managing backstage: Helping managing which speaker will be visible on screen, making sure they see the questions from the audience, adding banners and overlays when needed -> You can comparFew readers

• [Configuration] How to set a custom networking area?

  Veertly’s networking allows attendees to interact in 1-1 conversations with the other participants or join other networking conversations. However, we understand that you might want to user other tools for the networking area. In the cockpit, under the configuration tab, you can configure a custom url for the networking to use a 3rd party system. When using a custom networking area, the presence system is not available. In this setup, participants will not be able to initiate conversations withFew readers

• How to limit room access using tags?

  Please see how in our video tutorial:Few readers

• [Social Wall] How to configure a social wall?

  The Social Wall feature of Veertly lists tweets with a certain #HashTag directly into your event. This can be extremely interesting for hybrid events to connect people in the venue with the audience online! Please note that this feature needs to be activated by Veertly’s team and has an extra cost. Please contact us if you need to know more.Few readers

• [Polls] How do polls work?

  In the polls section, you can create a poll for your participants. The polls can contain several possible answers but participants can only select one option. You can add multiple answers and reorder them if you desire. For each poll you can select: If you want to notify all attendees about the new poll or not If the votes of your participants are anonymous or not (if not anonymous, you can download the results in the cockpit) When the results are visible to the attendees (wheFew readers

• [Rooms] Why would I use a room?

  Rooms are the most engaging feature of Veertly! They are a great way to drive engagement since you can setup each one with a specific purpose or add several apps inside. Some use case for rooms: team building activities; promote discussions by topic of interest; collaboration tools, create a leisure area. Just add a variety and number of embedded applications as well as whiteboard or collaboration tools! This motivates participants to interact with each other more. But in order to geFew readers

• [Rooms] How to limit number of attendees in rooms?

  If you want to limit the amount of people per room, in the advanced configuration you can set the number of attendees that are allowed to enter. By default, rooms are limited to 42 people but you can increase to any number.Few readers

• [Rooms] What is “Apps” and how can I use it?

  “Apps” is a way to integrate web apps into your rooms in a Veertly event. You can use different web apps so your attendees can use them at the same time as they are talking with the other participants. This allows you to extend your event much beyond video calls and engage with your audience! Get inspired by possible room apps. With Veertly you can easily add nearly any page that you wish! Check below how to add a photo booth and check our app store [here](https://coda.io/d/Veertly-Help-Center_dFew readers

• Is it possible to run music in the background?

  Yes, there are several options: You can stream music through the Main Stage and the mini player, then everyone in the event can have it on and listen to the mini player, for this you can simply use a YouTube video for example. You can also embed a Spotify playlist in a room, but only the people who actually have a Spotify account can listen actively. The most beautiful but also technically demanding option would be to create a user name "Music" via a streaming tool such as OBS and VB-AuFew readers

• [Manage Attendees] How to manage attendees?

  As a host, if you want, you can manage where your participants are inside your event. In order to get to the manage attendees feature, you can click your profile picture on the top right and select manage attendees. On the manage attendees dialog, you can: Move all attendees to the main stage: You can select which areas of your event the participants will be moved from. This allows you to include/exclude specific locations or rooms. You can also filter out the hosts and speakers from theFew readers

• How many people can be in a room?

  Each room can have up to 100 people, but if everyone has their camera on it might not be displayed for some, as this depends on each person's bandwidth and hardware and the connection may become unstable. Therefore we recommend a limit of 20 to 30 people in a video conference for an optimum experience, unless most cameras are disabled.Few readers

• [Configuration] How to configure event settings?

  On the “Configuration” tab of your cockpit event, you can configure several parameters: Rooms creation by attendees: Define if your attendees are allowed to create rooms or if this is only available for the hosts. If this is disabled, you can still allow your hosts to create rooms in a single category by enabling it in the category itself. Allow creation of polls: Same as the rooms, you can allow or deny the creation of polls by your attendees. View previous polls: If you wantFew readers

• [Main Stage] What is the mini player for?

  If your event is configured with a live stream, as a host you can enable your attendees to activate a “mini player” allowing them to watch the main stage while navigating in the rest of the platform, for example being inside a room.Few readers

• [Manage Attendees] How to move all attendees to the main stage?

  As a host, if you want, you can manage where your participants are inside your event. In order to get to the manage attendees feature, you can click your profile picture on the top right and select manage attendees. On the manage attendees dialog, you can select which areas of your event the participants will be moved from. This allows you to include/exclude specific locations or rooms. You can also filter out the hosts and speakers from the move. Once you confirm the move, the selected attendFew readers

• [Chat] How to manage chat messages?

  In the global chat, as a host you can manage the existing messages by: Archiving the message Pinning the message to the top of the chat In order to reach these functionalities, click on the three dots menu that are visible when hovering a chat message (if you are a host).Few readers

• [Rooms] How to get a direct link to a room?

  In some specific cases, you may want to have your attendees to join a specific room. You can also customize the link to your room by editing the url on the edit page of your room (under the advanced configuration). You can as well edit the category url that is part of the link of your room on the edit page of the category. To get the direct link to a room, click with the right-button of your mouse on a room and you will have an option to get the link to the room, or simply copy from the url barFew readers

• [Rooms] Which type of apps can I create?

  You can create the following type of apps: Web app: any web page that can be embeddable in another web page. You just need to configure the name and the url of the app. Video player: this type of app allows you to embed any video from a video site (like youtube, vimeo, twitch, facebook, etc), or any live stream. You only need to provide the link to the video itself. This is using the same mechanism as the Main Stage, which allows you to have parallel live sessions in addition to thFew readers

• [Backstage] How to configure the backstage?

  In order to configure the backstage, just add the link to your StreamYard studio or other platform on the main stage tab of the cockpit of your event. Please note that in order to have the backstage activated, you need to enable it on both the main stage backstage section but also on the Look & Feel section.Few readers

• [Recordings] What is the maximum duration of recordings?

  The maximum duration of recordings are six hours. If enabled, recordings can be initiated by any host of the event.Few readers

• [Main Stage] How to turn main stage live on/off?

  In case you have a main stage with a live stream, you need to set it as live on the app once your stream is up and running. You can do that directly from the application on the Main Stage pane. Check the video below for more details. Please note that it can take up to some seconds to have the stream being played to all users. We strongly recommend that you follow this order when going live: Set your livestream to a splash screen or small welcome video Go live on your streaming tool (likeFew readers

• [Dashboard] What can be seen on the Dashboard?

  Analytics are essential to improve every event, and that’s why we want to provide you with all the information that you can retrieve about your event. On the dashboard tab you can see: How many users are online. How many minutes all your participants have spent online inside your event. Here you can also get a detailed report of all the sessions of your attendees (which areas of the event they have been and how much time they spent there, in an anonymised way). Which rooms were more populFew readers

• [Rooms] Is there a way to stream the main stage into each of the rooms?

  Yes, when creating and editing a room simply copy the url of the stream that you are using and add it as an app, choosing “Video player” as the app type. This way it looks the same for every attendee regardless if they are in the main stage or a streaming room.Few readers

• Can I embed Veertly on my page?

  In order to do that just add an iframe with the link to your event. Please note that you need to allow the camera and microphone on the iframe code so they can be used by Veertly on the video calls.Few readers

• [Backstage] What is the backstage for?

  If your event is configured with a live stream, as a host you can also enable your attendees to enter directly into the live stream by activating the “Backstage” section of your event. The backstage area allows you to integrate any other application you may use to manage your live stream. We strongly recommend using StreamYard.com to create your live stream, as it is very easy for all participants and hosts. However you can also use other systems like Zoom by placing the linkFew readers

• How does a virtual photo booth look like?

  Please see how in our explainer video:Few readers

• How to duplicate an event?

  You can duplicate your event in the cockpit by clicking on duplicate event on the top right of your event page. When you duplicate an event, you need to provide the new url of your new event. Once you click duplicate, a new event is created with exactly the same information as the original one: Event details (title, dates, description) Hosts Rooms & Categories Polls Broadcast messages Configuration settings Look & Feel Available tags ${youtube}[Explainer video about the duplicFew readers

• How to embed a Google Doc?

  To embed a Google Doc you need to make sure the file you want is public and to replace the word **** with preview in the link. To do this just: Right click on file Get link Make sure Anyone with link is chosen as per below: Copy link Paste it into the Add App URL portion as a Web app in your room edit Add the letters pre right before the word view at the endFew readers

• How to embed a Google Drive folder?

  With the Custom Apps feature in Veertly, you can embed any web app into a Veertly room. In order to embed a google drive, some particular settings are needed. Here are the steps you need to do: Go to your shared folder and get the id of the folder from the URL Go to Veertly and create a new room Add anFew readers

• [Rooms] How many rooms can I create?

  There are no limit to the number of rooms you may have.Few readers

• Why can I not see my broadcast messages when I should?

  This may happen if your pc's clock is not accurate. You might not see the broadcast at all or have it delayed somewhat. Please see how to correct the time if you have a Mac here. And if on Windows 10: Navigate to Control Panel > Clock, Language and Region > Date and time > Set the time and date > Internet time > Change settings > check Synchronize with an Internet time server and click Update now.Few readers

• How to check list of attendees?

  In the cockpit, you can see all users that have attended the event on the Attendees section. Please note that this list only contains the emails that have been marked as public. Please note as well that if a user connects several times as a guest, they can be shown multiple times in this list.Few readers

• [Main Stage] How to configure the mini player?

  The mini-player can be activated on the Main Stage section of the cockpit. Please note that the mini-player can only be activated if the main stage is configured with a live-stream mode.Few readers

• How to add contact cards to your event?

  Please see how to add a contact card directly in a sponsors booth below:Few readers

• Moderator tools in Veertly (mute attendees, follow-me, etc)

  For all events that are upgraded to 'Premium', the hosts will have additional features in the video call, such as making sure that everyone joins the call muted or without their video on. Additionally, hosts can apply the follow-me functionality so that everyone sees the same view as the moderator of this call. Moderators can also start the recording of the session. Check out this video to learn more:Few readers

• How to import and export an event?

  You can export all or just some of the configuration of an event to another, please see how below:Few readers

• How to export the global chat?

  This can be done through the Operations option on the left in the cockpit, for a more detailed view please see our short video tutorial below!Few readers

• How to dial-in to an event?

  A host can get a dial-in number for the main stage or each room, please see how it works below:Few readers