For our website (event.swisscom.ch), we use third-party services to measure and improve the user-friendliness of the website and mobile apps as well as our online advertising campaigns. We may integrate third-party components on our website, which in turn may use cookies. The technologies used are designed in such a way that you are recognised as an individual visitor each time you access the site, for example by our server (or the servers of the third parties) assigning you or your browser a specific recognition number (a so-called "cookie"). This Cookie Policy describes how and for what purpose we use cookies and web analysis tools and process personal data in this context. The Cookie Policy supplements the Swisscom Privacy Statement, which provide you with general information on data processing and your rights.
We have three main type of cookies and tracking systems in our Virtual Events platform
- Functional cookies
- Error reporting
- Usage tracking
Functional cookies
Cookies from this type are always activated and are needed in order to operate the platform. Examples of these
cookies are:
- Authentication tokens to keep the user connected from session to session
- Camera and microphone settings of the user, so that the preferences are persistent between sessions
- Selection settings of the cockpit (e.g. number of pages on tables, which area of the cockpit was chosen, etc)
- Mini-player settings to keep track of the position of the mini-player
- Chat settings to keep track of which messages have been read
- Video call settings (managed by 8x8.vc)
Error reporting
The error reporting selection on the privacy settings allow the user to provide us information in case an error
occur on his/her session (managed by Rollbar; Retention Period: 30 Days).
Local Storage Cookies - visitor
| Name | Provider | Description | Lifespan |
|---|---|---|---|
| consentStorage | Swisscom Virtual Event | Information used to know if user has already provided consent regarding functional cookies, Error reporting and usage tracking | Persistent |
| show-comp-notif | Swisscom Virtual Event | Used to know if the user has been informed about using the recommended browser client | Persistent |
| veertly/mute_audio_state veertly/mute_video_state | Swisscom Virtual Event | Used to know if the user has selected to mute the audio/video and preserve this option when joining calls | Session |
%instance%/%sessionId%/player-position %instance%/%sessionId%/player-maximized | Swisscom Virtual Event | Used to store the player position & if the mini player has been maximized | Session |
| firebase:host:%instance%.europe-west1.firebasedatabase.app | Used to identify storage location and make the connection faster | Session | |
| i18nextLng | Swisscom Virtual Event | Used to know what language the user has selected and preserve across events | Persistent |
| firstEvent | Swisscom Virtual Event | Used to know if the user is joining an event for the first time and should be shown the tutorial | Persistent |
| @firebase/performance/config @firebase/performance/configexpire | If active its used for performance analysis of the system | Persistent | |
| veertly/show_tech_check | Swisscom Virtual Event | Used to know if the user should be shown the tech check dialog before joining a call | Session |
| %instance%/notifications/sound_enabled | Swisscom Virtual Event | Used to know if the user has disabled sound notifications for messages received inside the event | Session |
| %instance%/event_tab | Swisscom Virtual Event | Used to know current location within the event | Session |
| __cf_bm | pexels.com | Free stock photos | < 1 minute |
| connectionId | Swisscom Virtual Event | Used to map the user and event | Session |
Local Storage Cookies - Cockpit
| canny-changelog-seen | Canny.io | Used to know if the changelog has been viewed | Persistent |
| showTour | Swisscom Virtual Event | Has cockpit first use been shown | Persistent |
| SSID | Unlayer | Email form editor | Session |
Local Session Cookies while on a call/webinar
| Name | Provider | Description | |
|---|---|---|---|
| callSettings_audioInput callSettings_videoInput callSettings_audioOutpu | 8x8 | Used to know the current microphone/webcam | Session |
| jitsiMeetId | 8x8 | Used to know current call id | Session |
| language | 8x8 | Used to know current call language | Session |
| features/base/settings features/noise-suppression features/virtual-background features/base/known-domains features/dropbox features/prejoin features/authentication features/calendar-sync features/recent-list features/video-quality-persistent-storage features/keyboard-shortcuts | 8x8 | Used to know enabled features of a call/webinar | Session |
| amplitude_unsent_%id% amplitude_unsent_identify_%id% | 8x8 | Used for call quality tracking and analysis | Session |
| __AMDID | 8x8 | Used for call quality tracking and analysis | Session |
virtualBackgrounds | 8x8 | Used to store the location of the background image | Session |
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